Money Back Guarantee

Sildenafil and Tadalafil Money Back Guarantee Terms & Conditions

You are eligible to receive a full refund of the amount you paid for up to a 60-day supply of Sildenafil and Tadalafil purchased through Manual subject to these terms and conditions.

To receive a refund, you must fulfil these requirements:

  • You must have submitted your order with the Money Back Guarantee visible pre-purchase for it to be tagged as eligible.
  • You must have used the product for 60 days as directed by the Treatment Plan and/or Manual Clinician*.
  • Submit a refund request to help@manual.co along with your order number between 60 and 120 days after your shipment was delivered explaining why you are not satisfied with the product.
  • Return all unused products.

Refund requests will not be accepted until 60 days have passed since the first order was dispatched, or more than 120 days have passed since the first order was dispatched.
Refunds will be made to the payment method used to make the original purchase.

Limit one refund per customer per eligible product. Additional items from your order are not eligible for a refund. This promotion applies to new customers only.

* If you are experiencing side effects, or the product is not working, or you have a question about how to use the product, you should message a Manual Clinician via “Your Messages” on the Manual website, to seek further guidance.